FAQ

The print process: What happens after I submit an order?

Once you have placed your order, you will receive an order confirmation email that includes the order number and details.

We receive your order details in our system. Orders are usually produced within 3 business days, then being viewed by a quality control team and sent to a shipping facility.

Orders usually arrive within 12 business days. 

How do you pack your orders?

All the products are being packed professionally to make sure they arrive in perfect condition.

We work with only the most reliable shipping services to keep your products safe.

Every product goes through the quality check before sending it out to make sure that you will be happy with your order.

  

What happens if my product arrives damaged?

If your order arrives damaged or if the product is defective you can contact us within 7 days of the delivery date and we will investigate it and replace it at our discretion.

Please note that this statement applies solely to physical goods and shall not apply to any digital goods you acquired via the services or the website, and any such purchase is under your sole risk and responsibility.